A. You can either enter your username and password on
the login provided on this page, or you can go to http://yourdomain.com:8443
A. Both statistics packages are available through the
control panel. If you have Urchin Statistics, it can be accessed by going to http://yourdomain.com:9999
and entering the username and password that was provided to you at signup.
A. Both your SMTP and POP3 are mail.yourdomain.com where
"yourdomain.com" is replaced with the domain name you own and are using with Semular
Hosting. Your username is your full email address, i.e. firstname.lastname@example.org, and
the password will be the one provided to you at signup. You can add/edit/delete
additional emails by using the webmail administration section at http://yourdomain.com:32000/mail.
Be sure to use your admin email as your username (email@example.com), and the
password provided to you at signup. If you don't have this information, please contact
semular using our contact form.
A. Typically there are two reasons why this situation
can occur. The most common reason is that your internet service provider (The company
that provides your connection to the internet) is blocking all other SMTP servers
besides their own. The solution is to use their SMTP Server, rather than the one
that is provided with Semular Hosting (typically mail.yourdomain.com). For example
if your internet service provider is BellSouth, then you would use mail.bellsouth.com
as your SMTP Server. This setting is usually found in your mail preferences/accounts
of your email software.
A. You can access your webmail at http://webmail.yourdomain.com
(remember to change "yourdomain.com" with the domain you own". On the login page,
use your full email address (i.e. firstname.lastname@example.org) and the corresponding password.
If you don't know your password, you can contact us for assistance.
A. The best way to contact Semular for hosting support
is by opening a support ticket through the control panel, which can be accessed
here. If you are unable to login to the control panel, you can still contact Semular
by using our contact form.